The 311 app has been broken for ages. What gives?
It’s been more difficult than usual for many users to request and receive city services.
Alexander Esquivel spent two months in immigration detention. His family is still living with the consequences.
Alexander Esquivel, en la imagen con sus dos hijas, pasó dos meses en un centro de detención para inmigrantes el año pasado. (Cortesía de Alexander Esquivel)
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